6 Steps For Managing A Clinic Efficiently

Sending intake paperwork ahead of time might help you keep on track with your visits.

Evaluation and planning are required to improve medical office efficiency. These 5 methods can help you get and keep your practice running smoothly if you’re perpetually behind schedule and chaos is your regular operating procedure.

Keep Track Of What You’re Doing And What You’re Seeing

First and foremost, track the movement of patients through your practice for a few weeks. You’ll want to know how many patients you see each day, how much time you spend with each one, how many are new to the practice, and which days are the busiest for first-time visitors. This data can help you determine when your patient load is at or above capacity, as well as how much time to allot for each visit.

Provide Online Scheduling Options

According to research published in the Journal of Medical Internet Research, the majority of medical practices that offer online scheduling experience a reduction in staff labor, patient waiting time, and no-shows. The simplicity of arranging appointments online would be appreciated by your patients. Meanwhile, your employees will appreciate not having to spend as much time on administrative responsibilities.

Make Use Of Technology

Time-consuming operations like patient reminders, prescription refills, and bill payment can all be automated. Create a chat system for your team so that everyone can communicate fast. Keep a watch out for new technology that can assist clinicians in predicting no-shows and scheduling more efficiently. Finally, make sure that everyone on staff is trained on all new technology to ensure that everything runs well.

Organize Staff Meetings

Every morning, meet with your staff to discuss the needs of the patients who will be arriving that day and to devise a strategy for managing time and resources. In subsequent sessions, bring up any patient difficulties that occurred and suggest measures to avoid them happening again. These meetings don’t have to be long – a quick huddle will suffice – but they can help minimise misunderstandings and lost time.

Prior To Appointments, Send Intake Forms

Waiting for patients to fill out intake forms until they come can cause delays, especially if they do not arrive early. Send out intake forms ahead of time or post them on your website. As a result, your team will be able to verify the patient’s insurance coverage and process papers before they even enter the building.

Keep Your Supplies Stocked 

If you want to manage your clinic as efficiently as possible you need to ensure you are fully equipped for the services that you provide. Whether it’s ostomy supplies, plastic surgery supplies, or other supplies, make sure you stay stocked and have an effective order system. 

Finally 

Patient retention and practice efficiency are inextricably linked. Patients have faith in providers who seem to have it all together. If you follow the methods outlined above, you’ll be able to run a more efficient practice.